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How X Bhaji Handles Your Privacy

Your privacy is something we take seriously at X Bhaji. This policy explains exactly what data we collect when you access our platform, how we use it, and what rights you have — whether you deposit via bKash, Nagad, or Rocket, or just browse…

Data collected only as neededYour right to access and deletebKash, Nagad, Rocket account data handled securelyContact us any time to review your data
X Bhaji How X Bhaji Handles Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access your data, request a correction, or ask us to delete your account information, our support team can help. We aim to respond to all privacy-related requests within a reasonable timeframe. Reach us through any of the channels below — include your registered account details so we can locate your record quickly.

Live Chat Open the chat icon from your account page. Available for account and privacy queries during our standard support hours.
Email Support Send your privacy request to our support email. Include your registered mobile number so we can match it to your account.
Account Settings From your account page, you can review your personal details and update contact information directly without contacting support.
DATA SECURITY STEPS

How We Protect and Manage Your Information

Keeping your account data secure is built into how X Bhaji operates. From the moment you log in on mobile to the point your Rocket or Nagad withdrawal clears, your data moves through encrypted connections. Here is what we do in practice.

Encryption in Transit

All data between your device and our servers travels over SSL encryption. This applies whether you are on a mobile browser or the desktop lobby, and covers payment data from bKash, Nagad, and Rocket.

Account Access Controls

Your account is protected by a one-time password sent to your registered mobile number each time you log in. We never store your wallet PIN or bKash credentials on our side.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations after closure. You can request early deletion by contacting support directly.

Cookie Use

We use cookies to keep your session active across pages and to remember your device so returning logins are faster. You can manage cookie preferences from your browser settings at any time.

Common Questions About Your Data

Here are the questions we hear most often about how we handle your personal information. If yours is not covered here, contact our support team directly.

We collect your name, mobile number, and payment details — bKash, Nagad, or Rocket — along with your device and session data. We collect only what is needed to run and secure your account.

Yes. Contact our support team with your registered mobile number and request a data summary. We will provide the information held on your account within a reasonable timeframe.

Send a deletion request to support with your account details. We will process it in line with applicable data retention requirements. Some records may be kept for the legally required period after closure.

We do not sell your data. We share it only with service providers who help run the platform — such as payment processors for bKash, Nagad, and Rocket — and they are bound by data-handling agreements.

Cookies keep your session active and help us recognise your device on return visits, making mobile login faster. You can clear or block cookies from your browser settings; some features may not work without them.

Payment reference data from bKash, Nagad, or Rocket is logged against your account for transaction verification only. It is not used for marketing and is not shared with any advertiser or analytics provider.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.