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Terms That Govern Your X Bhaji Account

Opening an account with X Bhaji means you agree to the terms set out on this page — covering how your account works, how deposits and withdrawals are handled through bKash, Nagad, and Rocket, and what we expect from you.

Account eligibilitybKash, Nagad, Rocket wallet rulesDispute processAccount suspension termsGoverning jurisdiction
X Bhaji Terms That Govern Your X Bhaji Account
CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat icon from any page in your account. Our team handles terms queries, deposit disputes, and account verification questions directly in the chat window.
Email Support Send your query to our support address from the registered email on your account. Include your account ID and the transaction reference for faster handling.
Account Help Centre The Help Centre inside your account covers the most common terms questions — wallet name mismatches, account holds, and how to raise a formal dispute step by step.
HOW WE OPERATE

What We Do to Keep Your Account Secure

Account Security

Your account is protected with OTP verification on every login from a new device. If you notice a session you did not start, lock the account immediately from the security tab in settings and contact support.

Wallet Verification

We match your registered bKash, Nagad, or Rocket number against the account name before processing any withdrawal. This step protects you from misdirected transfers and is required under our payment terms.

Data Handling

We store only the account and transaction data needed to operate your wallet and process disputes. We do not sell your personal data to third parties, and retention periods are set out in our Privacy Policy.

Dispute Resolution

Formal disputes are logged, assigned a reference number, and reviewed within the period stated in these terms. You can track the status of an open dispute from the Help Centre in your account dashboard.

Common Questions About These Terms

Below are the questions we get most often about how these terms work in practice — covering account eligibility, wallet rules, and what happens if something goes wrong.

You must meet the legal age requirement in your jurisdiction and confirm that using this service is permitted under local law. Eligibility is your responsibility to verify before registering.

Withdrawals are held until the names match. Submit a copy of your national ID through the account verification page and our team will review it within the period stated in the terms.

No. These terms allow one account per person. Duplicate accounts are closed and the balances handled according to the suspension clause in the full terms document.

Go to the Help Centre, select the transaction in question, and submit a dispute within seven days of the deposit date. Attach the Rocket transaction reference number for faster resolution.

The updated date at the top of this page changes whenever we revise the terms. Continuing to use your account after that date means you accept the revised version.

Yes. Access to the service depends on your local law and the eligible regions where X Bhaji operates. Check the eligibility section or contact support if you are unsure whether your region qualifies.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.